Enterprise Systems Management | Enterprise Information Integration/ Metadata Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Enterprise Content Management (ECM) | Information Lifecycle Management | Enterprise Performance Management/ Balanced Scorecard | Change and Configuration Management | Availability, Performance and Problem Management | Security Monitoring | Compliance Management/ Sarbanes-Oxley Compliance

Research

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Establishing a Cost Transparency Foundation for Your IT Performance Management Strategy by Apptio August 2008 - (Free Research) This paper discusses Apptio on demand offerings that encapsulate best practices and knowledge of IT to provide enterprises with transparency into the cost of their IT services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance by Tripwire Inc February 2008 - (Free Research) High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tackling Increasing SMF Data Volumes and Decreasing Resources in the Mainframe Environment by CA. August 2008 - (Free Research) Read this paper to learn how the CA Mainframe Resource Management Suite helps fulfill the intricate information needs of today’s enterprise IT infrastructure management environments, helping your IT professionals harness SMF metrics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc January 2008 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Attribution: A Powerful Tool for Identifying the Sources of Investment Performance by Advent Software, Inc August 2008 - (Free Research) This whitepaper provides an overview of what performance attribution is and how it works. It also analyzes two of the most commonly used attribution models in their approach and in the results they yield. (WHITE PAPER) GO TO WHITE PAPER

Leading Practices for Successful Enterprise Performance Management by BearingPoint August 2008 - (Free Research) In this webcast learn how business intelligence (BI) and performance management solutions can help you unleash the value of your data to enable better decision-making and more effective performance management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Guide - Fundamentals of Application Performance Management by Shunra Software August 2008 - (Free Research) Read this Expert E-Guide—a series of Expert Tips from Search Networking.com—and discover how to keep your application traffic moving smoothly and efficiently across your network, while introducing new applications seamlessly into the mix. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Java Environment Performance Testing by Quest Software, Inc September 2008 - (Free Research) This paper is concerned with providing the capability to deliver optimized and bug-free code to production, both in a proactive sense and as a response to troubleshooting issues in production. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Performance Management Buyer's Guide by NetScout Systems, Inc. June 2008 - (Free Research) Without the right tools, managing performance can be tricky. Read this Summary of Best Practices for Optimizing Your Networks and Applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webinar: Optimizing Performance in the Age of Virtualization - Are You Ready? by NetScout Systems, Inc. September 2008 - (Free Research) Attend this session hosted by NetScout featuring guest Forrester and learn how to improve your performance management strategies today so you not only survive but thrive as these technologies hit your network. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Managing Application Performance by Understanding Applications by Shunra Software July 2008 - (Free Research) This paper describe how IT organizations can use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MULTI-PATH I/O - End to End High Availability and Performance by Dell, Inc July 2008 - (Free Research) Multipath Input/Output (MPIO) is server software that extends redundancy to the entire I/O pathway in a SAN, delivering fault tolerance, high availability, and better performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

When Enterprise ETL Slows down . . . Speed It Up by SyncSort August 2008 - (Free Research) Ripping out a sophisticated, undoubtedly expensive, system may not be the solution to your performance problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst Report: The Data Replication Bottleneck - Overcoming Out-of-order and Lost Packets by Silver Peak January 2008 - (Free Research) Industry analyst Jim Metzler addresses the challenges of performing data replication in MPLS and IP VPN environments where packet delivery problems can jeopardize application performance. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-Guide: Network Management and Applications Performance Services by Alcatel Lucent August 2008 - (Free Research) This E-Guide examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Tips to Improve Inbound Logistics by Managing Partner Performance by Inovis USA, Inc September 2008 - (Free Research) Inbound logistics is one aspect of the trading-partner community that has lots of problems. This white paper will take a brief look at some of the problems with inbound logistics, and discuss a formal program to manage trading partners' performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ScaleOut StateServer v4 for Linux or Windows by ScaleOut Software Inc. September 2008 - (Free Research) Download ScaleOut Software's products free for a 30 day period. ScaleOut StateServer enables organizations to deliver scalable performance and high availability for Java Web and grid computing applications running on Linux or Solaris. (DEMO) VIEW ABSTRACT | GO TO DEMO

Appliance Update Management: Technologies and Processes for Maximizing the Effectiveness of an Appliance throughout Its Lifecycle by NEI (Network Engines) June 2008 - (Free Research) This white paper outlines the main challenges involved in appliance update management and details the approach NEI has taken in overcoming those challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Real-Time Information to Improve Contact Center Performance by Genesys Co. May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Strategic Role of IT Culture in Business Performance by Citrix Online-GotoAssist July 2008 - (Free Research) In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enhancing Availability of IT Infrastructure with Virtualization and Fault Tolerant Servers by Marathon Technologies July 2008 - (Free Research) This document explains use of range of off-the-shelf technologies to enhance the availability and reliability of IT infrastructure in existing installations without necessarily needing to install new hardware. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc. August 2008 - (Free Research) This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc. June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

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