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Tips and Tricks: Managing Converged Networks with PacketShaper by Blue Coat
October 28, 2009 - (Free Research) On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management.
EtherScope Analyzer by Fluke Networks
November 04, 2009 - (Free Research) First responders to network emergencies rely on the EtherScope Series II Network Assistant when it's time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click “View Now” to request your free trial.
Service Availability Tool by Fluke Networks
November 04, 2009 - (Free Research) The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more.
Networking Solutions Resource Center by Cisco Systems, Inc.
November 06, 2009 - (Free Research) This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day.
Live Chat: Unified Messaging features of Exchange 2010 by Microsoft
November 12, 2009 - (Free Research) Join IT Knowledge Exchange for a LIVE chat hosted by Microsoft Unified Messaging and Exchange experts Frank Byrum, Ed Banti, and Yesim Koman. Sign up for a reminder today and join our chat LIVE on November 12th from 11AM EST to 2PM EST.
Reality Check: Five Things You Should Know About SIP by Catalyst Telecom
November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
Implementing Robust Change Management by SearchSecurity.com
October 27, 2009 - (Free Research) Change management: Information security professionals have been known to cringe when they hear these words. But the change management process doesn't have to be as complicated as it might seem.
Support Global Expansion with Trade and Financial Compliance by SAP America Inc
November 05, 2009 - (Free Research) The SAP BusinessObjects Electronic Invoicing for Brazil (SAP BusinessObjects Nota Fiscal Eletronica) application helps companies that do business in Brazil meet digital invoice regulations. The application enables automated, certified, and secure communication with government systems at the state and federal level.
IP Telephony without Migration Migraines by Cisco Systems, Inc.
October 02, 2009 - (Free Research) Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc.
November 04, 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
The Top 5 Server Monitoring Battles and How You Can Win Them by Nimsoft, Inc.
November 04, 2009 - (Free Research) The uses, requirements, and complexity of servers have all increased dramatically. Consequently, server monitoring has more importance in today's environments. This guide looks at some of the most pressing challenges you might face in ensuring optimal server performance. It offers insights into the tools and strategies for addressing these demands.
Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management by Nimsoft, Inc.
November 04, 2009 - (Free Research) For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
Healthcare solutions: Keeping your Data and Network Regulatory Compliant by Dorado Software
November 04, 2009 - (Free Research) Learn how to expand your IT network and stay compliant. In this webcast see how you can improve network diagnostics, automate remediation, improve physician productivity and ER treatment times, streamline the HIPAA auditing process, boost clinician satisfaction, and much more -- all through one console.
Personal Telepresence: The Next Generation of Video Communication by Vidyo, Inc.
November 02, 2009 - (Free Research) This whitepaper presents a brief history of the evolution of video conferencing and introduces a new solution for video conferencing that provides high quality visual communication with low latency, point and click simplicity on portable personal devices, and low cost access that requires only a general purpose IP network. Read on to learn more.
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
Security and WAN optimization: Getting the best of both worlds by Blue Coat
October 2009 - (Free Research) As the number of people working outside primary office locations increases, the challenges surrounding security and optimization are becoming more prevalent. This E-Guide details how to maximize the potential of the Wide Area Network while keeping out security threats at all locations.
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