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Iron Mountain Cures Data Protection Problems by Iron Mountain Digital August 01, 2009 - (Free Research) One of the primary challenges that RXi Pharmaceuticals faced was backing up its data servers. RXi's IT consultant suggested Iron Mountain's LiveVault® online backup and restore solution for servers. After evaluation, RXi Pharmaceuticals implemented LiveVault in November 2008. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Windows Server® 2008 Hyper-V Technology Introduction by Dell and Microsoft October 28, 2009 - (Free Research) Dell's Hyper-V Technology Introduction for Windows Server® 2008 is a rapid approach to the deployment and configuration of a Hyper-V and SystemCenter Virtual Machine Manager 2008 (SCVMM) based Proof of Concept (POC) into your pre-production test lab. (DATA SHEET) VIEW ABSTRACT | GO TO

Software Testing eZine Vol.2 - Testing Strategies for Complex Environments: Agile, SOA by SearchSoftwareQuality.com May 06, 2009 - (Free Research) In this issue of SearchSoftwareQuality.com's Software Testing eZine, we'll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology. (EZINE) VIEW ABSTRACT | GO TO

Analytics Partners - Delivering Faster and More Strategic BI by Oracle Corporation January 28, 2009 - (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Server Virtualization Solution for Wipfli CPA and Consultants by CDW Corporation September 09, 2009 - (Free Research) Read this case study to learn how CDW helped Wipfli CPA and Consultants optimize their IT environment to overcome power, cooling, and space challenges, while simultaneously improving IT response times. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Practical Strategies to Accelerate Business Applications across the WAN by Blue Coat April 2006 - (Free Research) As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Network Security Issues to Avoid by McAfee, Inc. September 2009 - (Free Research) In this podcast, Jennifer Jabbusch, infrastructure security consultant with Carolina Advanced Digital, Inc., a security integrator based in North Carolina, discusses ways to avoid five common issues when securing your network infrastructure. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Global Cybercrime and the Evolving Threat Landscape by Sophos Inc. August 2009 - (Free Research) The threat landscape has changed drastically, but has antivirus gotten any better? Join Graham Cluley, senior security consultant at Sophos, as he reviews the most current threats, including social networking attacks and Conficker. Find out how to thwart attacks before they occur, and learn more about the antivirus industry today. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Global Cybercrime and the Evolving Threat Landscape by Sophos Inc. August 2009 - (Free Research) The threat landscape has changed drastically, but has antivirus gotten any better? Join Graham Cluley, senior security consultant at Sophos, as he reviews the most current threats, including social networking attacks and Conficker. Find out how to thwart attacks before they occur, and learn more about the antivirus industry today. (VIDEO) VIEW ABSTRACT | GO TO

How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge November 2009 - (Free Research) The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Complex Event Processing and Service-Oriented Architecture by Progress Software, Inc. October 2009 - (Free Research) This webcast shows the potential roles of both general and complex event processing within your SOA initiative, and how these two approaches can be applied in a complementary fashion to meet a variety of business objectives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Windows Server® 2008 Hyper-V Technology Introduction with Advanced Management by Dell and Microsoft October 2009 - (Free Research) The Hyper-V Technology Introduction with Advanced Management for Windows Server 2008 is an approximate 10 day service and consists of either a single-node implementation or dual-node highly available (HA) host-based cluster configuration and up to two servers for the System Center elements. Read this paper to learn more. (DATA SHEET) VIEW ABSTRACT | GO TO

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game by Innotas September 2009 - (Free Research) IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting Started with Application Virtualization by Flexera Software August 2009 - (Free Research) This paper will answer key questions such as: What is application virtualization? How does an organization get started with understanding the basics? And, how can existing technology be used to accelerate an application virtualization deployment? Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence: Putting Information to Work by SAP America Inc January 2009 - (Free Research) Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Enterprise Desktop E-Zine Vol. 1: Defining Application Virtualization by SearchEnterpriseDesktop June 2009 - (Free Research) In this premiere issue of New Enterprise Desktop, you'll learn the ins and outs of application virtualization and how to apply it in the enterprise, as well as finding out how to categorize user groups and match them with the best desktop virtualization solution. (EZINE) VIEW ABSTRACT | GO TO

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

The Business Value of Unifying Communications: Avaya and HP ProCurve by Avaya September 2009 - (Free Research) As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Free Tool: IP Address Tracker (IPAT) by SolarWinds, Inc. October 2009 - (Free Research) Our new IP Address Tracker frees you from the evils of spreadsheets, delivering powerful and simple-to-use features that give you a unified view of your IP address space and that enable you to manage it -- for free! IP Address Tracker makes it easy to track an unlimited number of IP addresses, see which ones are in use and which are not, and more. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Increasing Efficiencies in the Data Center - Making Your Wide Area Network Work for You by Datalink Corporation August 2009 - (Free Research) Please join Kent Christensen, Virtualization Practice Manager, Datalink, as he analyzes and explains WAN efficiencies between data centers. In addition to the topic of transferring data over the WAN more efficiently between the primary and secondary data centers, much of the presentation will apply to small remote offices as well. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Save your sanity: Reduce virtual sprawl by 50% by Avnet, HP and Partners July 2009 - (Free Research) Tune into this webcast to learn how to reduce server sprawl issues in your virtual environment. Learn how to avoid storage management challenges with automation technology. Discover tool features, usage, and custom reporting options to benefit your data center. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The True Cost-Savings Story Behind WAN Optimization by Riverbed Technology, Inc. March 2006 - (Free Research) Looking for solid data behind the cost-savings story of WAN optimization? In this paper, NetForecast analysts interviewed customers who have deployed this solution, and the results show that this technology has significant strategic business value to companies. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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