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The New BlackBerry Technical Support Services by BlackBerry
August 14, 2009 - (Free Research) Watch this webcast to learn about the new support programs from BlackBerry® Technical Support Services which are designed to keep pace with the changing mobility needs of any organization whether you're just beginning to grow your BlackBerry® deployment or have come to rely on it as mission critical.
Presentation Transcript: The Other Green - Storage Efficiency and Optimization by Symantec Corporation
September 25, 2009 - (Free Research) This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
The Other Green - Storage Efficiency and Optimization by Symantec Corporation
September 25, 2009 - (Free Research) This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!
The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc.
August 14, 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 01, 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc
April 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
IPS vs. IDS: Similar on the Surface, Polar Opposites Underneath by TippingPoint
October 2009 - (Free Research) A common notion is that an Intrusion Prevention System (IPS) is nothing more than an Intrusion Detection System (IDS) deployed in-line with blocking capabilities. This paper explains why that notion is incorrect.
Designing, Building and Managing Data Center Networks by Siemon Company
October 2009 - (Free Research) This eGuide will discuss physical considerations for data center network design, how best to build your network infrastructure, and how to monitor and manage your data center network.
HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
SEPATON Architecture: Designed for Data-Intensive Enterprises by SEPATON
May 2009 - (Free Research) This paper describes the innovative architecture that SEPATON has designed specifically to meet the data protection challenges of data-intensive enterprises while achieving optimal cost savings and measurable ROI.
Bitpipe Research Guide: Network Design and Management by Bitpipe
November 2006 - (Free Research) This research guide will help you select the best Network Design and Management solution for your company. It provides Network Design and Management information on Network Design and Management products.
The Dell/EMC CX4, Dell™ AX4-5, and Dell NX4 Storage Family by Dell, Inc.
July 2009 - (Free Research) Fourth generation Dell/EMC CX4 arrays deliver new levels of performance, flexibility, ease-of-use, data management, and resource utilization. The Dell/EMC CX4 family forms the core of a scalable enterprise infrastructure that is easy to deploy, manage, and upgrade. Read this brochure to learn more.
Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation
September 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.
Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge
August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Voice Architectures and Deployment Models by Global Knowledge
December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Presentation transcript: Key Considerations for Migration to Voice-Over-IP (VoIP) by Interactive Intelligence, Inc.
September 2009 - (Free Research) In this presentation transcript, based on the webcast of the same name, you'll learn key things to consider as part of a business migration to voice-over-IP – designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components.
Podcast: Key Considerations for Migration to Voice-Over-IP (VoIP) by Interactive Intelligence, Inc.
August 2009 - (Free Research) In this technical podcast you'll learn key things to consider as part of a business migration to voice-over-IP - designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components.
Key Considerations for Migration to Voice-Over-IP (VoIP) by Interactive Intelligence, Inc.
August 2009 - (Free Research) In this technical webinar you'll learn key things to consider as part of a business migration to voice-over-IP – designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components.
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