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Presentation Transcript: The Other Green - Storage Efficiency and Optimization by Symantec Corporation September 25, 2009 - (Free Research) This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession! (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

The Other Green - Storage Efficiency and Optimization by Symantec Corporation September 25, 2009 - (Free Research) This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession! (VIDEO) VIEW ABSTRACT | GO TO

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat August 01, 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New BlackBerry Technical Support Services by BlackBerry August 14, 2009 - (Free Research) Watch this webcast to learn about the new support programs from BlackBerry® Technical Support Services which are designed to keep pace with the changing mobility needs of any organization – whether you're just beginning to grow your BlackBerry® deployment or have come to rely on it as mission critical. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc April 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc. August 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Backup and Disaster Recovery by Zenith Infotech October 2009 - (Free Research) In these articles, Network World and its sister publications CIO, Computerworld, CSO and InfoWorld lay down the groundwork and explore the latest tips and technologies for no-fail corporate data backup and disaster recovery. (EBOOK) VIEW ABSTRACT | GO TO

Online data backup and recovery tips for SMBs by 3X Systems October 2009 - (Free Research) Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How to Compare Server Online Backup and Recovery Service Providers by Iron Mountain Digital August 2009 - (Free Research) IT professionals are increasingly looking to online backup and recovery services for server data protection. This White Paper helps companies recognize the major categories of service providers offering online backup and recovery specifically for servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Critical Imperatives for Data Protection and Recovery: BEX Innovative Architecture Delivers Holistic Data Protection by Syncsort October 2009 - (Free Research) This paper describes an innovative, unified data protection model – developed by Syncsort – that not only supports each of these imperatives, but leverages them to provide actual return on your business investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware Data Backup and Recovery -- Deduplication Storage Best Practices Guide by Data Domain January 2008 - (Free Research) VMware offers benefits, but it can cost you extra storage, backup resources and administrative challenges. This paper reviews the best practices for architecting a backup/recovery/DR approach for VMware using Data Domain storage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery: Eliminating Tape and Trucks by Data Domain September 2008 - (Free Research) Disaster recovery and remote office replication are top-of-mind issues for IT professionals, with frequent natural disasters underscoring the fallibility of tape-based backup strategies. This paper highlights the advantages of deduplication technology in disk-to-disk backup and wide area network (WAN) replication. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Consolidate and Simplify Backup and Recovery for Your VMware Environment by Data Domain April 2009 - (Free Research) In this presentation you will learn about this powerful solution, hear about specific deployments and the resulting benefits. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Cloud backup tutorial: How to leverage cloud backup services (Part 2) by Iron Mountain Digital July 2009 - (Free Research) In this section of the tutorial on cloud backup, you will learn how cloud storage is changing data protection and disaster recovery and the differences in the cost of cloud backup vs. traditional backup. (EGUIDE) VIEW ABSTRACT | GO TO

Top 10 Reasons for Using Online Server Backup and Recovery by Iron Mountain Digital September 2008 - (Free Research) Data protection solutions that combine the latest advancements in disk-based backup with secure, integrated online technologies offer the fast, assured data recovery. This paper discusses the top 10 reasons businesses are turning to this technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Backup and Recovery Using Deduplication with Modern Mainframe Virtual Tape by Data Domain June 2009 - (Free Research) This whitepaper describes how mainframe users can effectively switch from physical tape (or hybrid disk/tape) to a modern mainframe Virtual Tape solution with Data Domain deduplication storage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Grey Healthcare Group leverages FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security by FalconStor Software March 2009 - (Free Research) Grey Healthcare Group is one of the world's top five healthcare communications companies. Read this case study to learn how Grey Healthcare Group leveraged FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HP white paper: Complete Data Protection for VMware Virtual Environments by Hewlett-Packard Company November 2008 - (Free Research) This paper examines the issues of backup and recovery in VMware virtual server environments, and outlines the key features of HP Data Protector. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Practical Guide to Disaster Recovery Planning: The Basics to Getting Started by Double-Take Software UK December 2006 - (Free Research) This paper is intended to help simplify the process of starting a disaster recovery plan so as not to be so overwhelming. Through some basic steps, businesses can better protect themselves against data loss while working toward a more complete business continuity plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Redesigning Backup and Recovery for a Virtualized and Consolidated Future by Quantum Corporation October 2009 - (Free Research) For many enterprises, the backup and recovery process has not kept pace with the sheer growth of data or the increased requirements for higher data protection. As a result, many storage organizations are redesigning their existing backup architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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