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Router Essentials by Global Knowledge October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Switching Essentials: An Introduction to Network Switching by Global Knowledge October 2008 - (Free Research) In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vSphere: New Features and Benefits by Global Knowledge May 2009 - (Free Research) vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How a Spanning Tree Works by Global Knowledge June 2009 - (Free Research) The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Protection for Virtual Server Environments: Exploring Options and Technologies for Backup and Recovery of Virtual Machines by Datalink November 2008 - (Free Research) This white paper provides practical advice and considerations surrounding backup and recovery of virtual server infrastructures. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leaning IT: Applying the Principle of "Pull" to Scale Agile Teams by Rally Software Development Corp. April 2009 - (Free Research) Is your organization ready for this Agile "means to an end" or is Agile adoption inadvertently creating a classic "fix that fails?" Can Agile truly work at the Program level? This white paper is based on actual experiences of professionals who helped steer many of the largest Agile implementations done over the last five years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Metrics-Driven Organization: How to Keep Your Finger on the Pulse of Your Business in Challenging Times by Exact Software March 2009 - (Free Research) This white paper discusses how metrics increase visibility and sharpen decision making to ensure excellent customer service, rising revenue and growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge May 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Review Guide by Global Knowledge May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Troubleshooting Slow Networks with Wireshark by Global Knowledge May 2009 - (Free Research) In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

12 Things to Know When Troubleshooting Your Network by Global Knowledge December 2008 - (Free Research) This white paper addresses twelve common issues that network administrators should examine when troubleshooting network problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Ways Hackers Breach Security by Global Knowledge January 2007 - (Free Research) Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tackle the Challenges of Virtualization Management by BMC Software, Inc June 2009 - (Free Research) Virtualization adds a whole new level of complexity to the IT infrastructure, introducing new challenges in every step of the process *#45; from planning to configuration and management. Read how effective service management can help tackle the challenges of virtualization in this white paper from BMC Software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Agile Business Analyst by VersionOne Inc. September 2008 - (Free Research) This white paper discusses the significant impact of agile development techniques on the business analyst community. Gain insight into the skills required by analysts for effective agile development, as well as the steps for a transition to agile... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge May 2009 - (Free Research) It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Overview by Global Knowledge October 2008 - (Free Research) This paper explains an approach to virtualization software that relies on the host operating system to provide the service to talk directly to the underlying hardware. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Server Infrastructure Optimization: Best Practices to Reduce IT Operational Costs by Microsoft January 2009 - (Free Research) This paper shows technical decision makers and IT managers how organizations can reduce costs and improve their IT efficiency by optimizing their core infrastructure and adopting best practices. This paper identifies which best practices are most effective in driving IT efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Chaos to Order - Winning the Information Management Game by Oracle Corporation April 2009 - (Free Research) This paper explores how businesses can capitalize on a free, easy- to- use, rapid web application tool for the Oracle Database that will help consolidate personal databases, spreadsheets, and other data to create a single point of truth for everyone in the company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovate Faster with Oracle Database 11g by Oracle Corporation October 2007 - (Free Research) Information technology has matured to the point that the global economy almost completely depends on the ability to electronically share information. Learn how with Oracle Datbase 11g and enterprise grid computing busisess is now free to innovate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Networking Solutions Free Trial Catalog by Sun Microsystems, Inc. May 2009 - (Free Research) View this free trial guide to find out which solution works for you. Sun has pioneered many standard networking technologies, and networking is part of everything they make - from embedded networking on UltraSPARC processors, to the Solaris Operating System, to the communication protocols that allow systems to share data. (BROCHURE) VIEW ABSTRACT | GO TO

Sun Microsystems Open Storage and SSD Resource Center by Sun Microsystems, Inc. December 2008 - (Free Research) This resource center is a one stop shop for all of your storage research needs around Open Storage and SSD (solid state drive). Here you will find expert editorial content as well as technical resources, business resources and free trial downloads. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization: Optimized Power and Cooling to Maximize Benefits by APC February 2009 - (Free Research) Virtualization is an undisputed leap forward in data center evolution - it saves energy, increases computing throughput, frees up floor space, and facilitates load migration and disaster recovery. With these benefits though, come new challenges to the power and cooling infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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