newScale Solutions Overview - newScale FrontOffice Suite™ by newScale.
The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service
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DevTrack 6.2 – Enterprise Project and Defect Tracking Software by TechExcel, Inc..
DevTrack comprehensively tracks and manages all product defects, change requests, and all other development issues. DevTrack facilitates teamwork between different users,
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BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks.
BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms,
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Topics Related to Your Search
IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
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Help Desk and Call Management
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Change and Configuration Management
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Business Process Management (BPM)
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Defect Tracking
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Workflow Automation
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Application Management and Maintenance
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Enterprise Systems Management
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Patch Management
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Network Management
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Automating and Optimizing Service Desk Performance by Kaseya
April 2008 - (Free Research) The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
IT Benefits of an Integrated Solution by FrontRange Solutions Inc
July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms.
Service Lifecycle Management for IT Equipment - Tackling the Profitability Crunch by Astea International Inc.
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August 2005 - (Free Research) The IT Equipment Service market is riddled with complexity, plagued by competition & challenged by shrinking margins. This paper provides insight from recent conversations with leading service companies to discover how SLM principals are being used to combat the complexity, growing competition & shrinking profit margins in the IT Services Industry
Numara® FootPrints 8: Service Management that Serves the Business by Numara Software
March 2008 - (Free Research) The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage.
An Overview of Application Virtualization by CreekPointe
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December 2007 - (Free Research) Virtualized applications eliminate nearly all of the complexities and support issues associated with delivering and accessing traditional applications for both fat and thin-client deployments. This paper discusses the benefits realized through application virtualization and dynamic solutions for helping you achieve application virtualization.
Thinstall: Virtual Operating System (VOS) by CreekPointe
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Thinstall is an Application Virtualization Platform that enables complex software to be delivered as self-contained EXE files which can run instantly with zero installation from any data source. The core of Thinstall VS is the Virtual Operating System, a small light-weight component which is embedded with each “Thinstalled” application.
Accelerate ITIL Initiatives by Bomgar Corporation
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March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
Defect Tracker by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
ExtraView Enterprise by Extraview Corporation.
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software
June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Secure Network Gateway by Momentum Systems
Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.
Recovery Manager for Active Directory by Quest Software, Inc
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
10 Best-Practice Tips to Help You Succeed with Your Enterprise CMDB Project by Enterprise Management Associates (EMA)
July 2008 - (Free Research) EMA has culled through 1000+ pieces of advice to identify 10 best practices to help you succeed with your CMDB project. This paper details these tips, highlights key findings from EMA research, and shares practical advice directly from your peers.
VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc
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VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.
Asset Management - the New Wave by TechExcel, Inc.
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October 2006 - (Free Research) IT Service and Support requires firm control over its assets and services. Fully understanding the location, health and performance of all enterprise assets has a direct impact on the organization’s overall corporate financial performance.
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