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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Microsoft Online Services Business Value by Microsoft
June 01, 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools by Citrix Online
August 19, 2009 - (Free Research) This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.
(EBOOK) VIEW ABSTRACT | GO TO

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc.
November 04, 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.
November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent
November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Managing third-party compliance by IBM
July 2009 - (Free Research) Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd
October 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT
June 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc
January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture
February 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation
June 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation
June 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supply Chain Collaboration: The Key to Success in a Global Economy by SAP America Inc
January 2007 - (Free Research) Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers by SAP America Inc
January 2009 - (Free Research) Hospitals from across the world are facing increased pressure to improve operations from multiple directions. What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind, capable of integrating cross and inter-departmental processes and information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enable Project-Centric Manufacturing with Business Software by IFS
June 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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